1xbetting FAQ — All Your Questions, Answered

Yes, at 1xbetting Registration Completely free. There is no fee to open an account. You can start betting as soon as you make a deposit.

No. Under 1xbetting's rules, each person may hold only one account. If multiple accounts are detected, all of them may be closed and the balances forfeited.

on the login page Click the "Forgot Password?" option. A reset link will be sent to your registered mobile number or email. Use the new password to log back in.

KYC (Know Your Customer) is required to prevent financial fraud and keep your account secure. You will typically need to submit a photo of your NID or passport before your first withdrawal. This is a one-time process.

Entering the wrong password too many times may temporarily lock your account. Wait 15–30 minutes and try again, or contact support via live chat.

Yes, you can update your email, phone number, and certain personal details from Profile Settings. To change your name or date of birth, please contact support.

1xbetting supports multiple payment methods in Bangladesh, including bKash, Nagad, Rocket, DBBL Nexus Pay, bank transfer, and cryptocurrency. All methods are fast and secure.

The minimum deposit varies by payment method. Generally, bKash and Nagad accept deposits from as low as ৳500. For more details, Transaction History page See.

Withdrawals via mobile banking (bKash/Nagad) are typically processed within 1–24 hours. Bank transfers may take 1–3 business days. Having your KYC completed speeds up the process.

Deposits made via mobile banking are typically credited to your balance instantly. If you experience any issues, please contact support with a screenshot of the transaction.

1xbetting generally does not charge any fees on withdrawals. However, your payment provider (such as bKash) may apply their own transfer fees.

If a deposit fails, first check your mobile banking app to see whether the amount was deducted. If it was deducted but not credited to your account, contact support with the transaction reference number.

The daily withdrawal limit depends on your payment method and account verification level. VIP members enjoy higher limits. For more details, Transactions page See.

at 1xbetting Registration Once you complete registration and make your first deposit, the welcome bonus is automatically credited to your account. If you have a promo code, enter it during registration to receive an additional bonus.

A rollover means you must wager a specified amount before you can withdraw a bonus. For example, a 5x rollover means you need to bet five times the bonus amount. Terms vary by offer, so always read the conditions before accepting.

No, bonuses generally cannot be withdrawn directly. You must meet the rollover requirement by wagering with the bonus; once fulfilled, it converts to real balance and can then be withdrawn.

A free bet lets you place a wager without using your own money. If it wins, you keep the profit — but the original stake is not returned. Free bets are typically valid for 7 days.

Promo codes are usually available on 1xbetting's official social media, email newsletter, or partner sites. You can apply a code during registration or later through the "Promotions" section.

Yes, 1xbetting regularly offers new promotions — including reload bonuses, tournament bonuses, sports event bonuses, and weekly and monthly deals. Log in and check the Promotions page.

On 1xbetting, you can bet on cricket, football, tennis, badminton, basketball, hockey, e-sports, and more — over 30 sports in total. Special odds are available for Bangladesh cricket matches.

Live betting means placing bets in real time while a match is in progress. Odds shift based on how the match unfolds. On 1xbetting, you can bet while watching the live stream simultaneously.

Yes, 1xbetting's Live Casino section lets you play Baccarat, Roulette, Blackjack, and more with real dealers. HD streaming and live chat are available.

Cash out lets you settle your bet before a match ends and take a partial return. Use it when your bet is looking good but you'd rather secure a guaranteed amount than risk the final result.

The minimum bet amount varies by game and market. For Sports Betting, bets can generally be placed from as low as ৳10–20 BDT. Games page for more details.

If a match is cancelled or postponed, bets placed on that match are generally voided and the stake is refunded. In an accumulator bet, the affected event is counted as a push.

Yes, the 1xbetting mobile app is completely free to download. It is available for both Android and iOS. App Page Download directly from

To install the APK:

• On your phone, go to Settings → Security and enable Unknown Sources
• App Page Download the APK from
• Tap the downloaded file to install
• Once installed, turn off Unknown Sources again

When a new update is available, you'll see a notification when you open the app. Tap the notification or App Page Download the latest version and update.

Check your internet connection. Close the app and reopen it. If the issue persists, clear the cache and try again, or reinstall the app. If none of that works, log in via a browser instead.

Yes — whether you use the website or the app, the same account credentials work on both. Your balance, bet history, and bonuses all sync in real time.

Yes, 1xbetting uses SSL encryption to keep all data secure. Your personal and financial information is never shared with third parties. To learn more, Privacy Policy read more.

Go to Profile Settings → Security → Two-Factor Authentication and enable it. Both Google Authenticator and SMS OTP are supported. With 2FA enabled, your account gets an extra layer of protection at login.

1xbetting will never ask for your password via email, SMS, or phone. Any such request is definitely a scam. Report it to support immediately.

If you suspect unauthorized access, change your password immediately and log out of all active sessions. Then contact support via live chat and provide details of the incident. Support can temporarily freeze your account if needed.

1xbetting is committed to responsible gaming. Deposit limits, betting limits, and a self-exclusion option are all available. For more information, Responsible Gaming page See.