1xbetting Privacy Policy — Our Commitment to Protecting Your Data

1xbetting's Privacy Policy explains how we handle your personal information. This policy applies to all users of the https://1xbetting.im website, mobile app, and all our services.

By creating an account on 1xbetting or using any of our services, you agree to this Privacy Policy. This policy governs our Terms & Conditions An integral part.

This privacy policy is written in Bengali so that users in Bangladesh can easily understand it. If anything is unclear, please contact our support team.

1xbetting collects several types of information — some provided directly by you, and some collected automatically.

We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. Collecting unnecessary data goes against our policy.

1xbetting collects your information in the following ways:

• Direct provision: Information you provide directly during account registration, KYC verification, or when contacting support.
• Automatic collection: Information automatically logged during platform use, such as login times, features accessed, and betting patterns.
• Cookies & tracking: Cookies are used to improve website performance and personalize the user experience.
• Payment processors: Financial information required when transacting via bKash, Nagad, or Rocket.
• Third-party verification: Information from authorized verification providers as part of the KYC identity verification process.

1xbetting uses your information only for specified purposes. We never use your data for any other purpose without your consent:

• Account management: To create, maintain, and secure your account.
• Service Delivery: To keep betting, gaming, and payment services running smoothly.
• KYC Verification: To verify your identity and prevent fraud.
• Customer Support: To address your questions and resolve any issues you may have.
• Personalized experience: To show you offers and content tailored to your preferences.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal obligations: For regulatory reporting and record-keeping requirements.
• Platform improvement: To analyze user experience and improve the quality of our services.

1xbetting follows a strict data sharing policy. Information may be shared only in the following limited circumstances:

• Payment processors: Information required to process transactions via bKash, Nagad, or Rocket.
• KYC Service Provider: Required documents shared with authorized third parties for identity verification.
• Law enforcement agencies: Upon a valid court order or lawful request from a government authority.
• Regulatory authorities: For mandatory reporting to gaming licensing authorities and financial regulators.
• Technology partners: Service providers that support platform operations — all contractually bound to uphold the same privacy standards.

Your information is not shared under any circumstances beyond those listed above. All third parties are required to comply with 1xbetting's privacy standards.

Cookies and similar technologies are used on the 1xbetting website and app. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: To maintain active login sessions and ensure platform security. Disabling these cookies may cause the platform to function incorrectly.
• Analytics cookies: To understand how users interact with the platform. This information is used to improve our services.
• Personalization cookies: To remember your preferred language, offers, and games.

1xbetting does not retain your data beyond what is necessary. Below are the retention periods for different types of information:

• Account Information: For the duration your account is active and for a minimum of 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 5 years — in accordance with financial regulatory guidelines.
• KYC documents: Up to 5 years after account closure.
• Betting History: For the duration of active account use and 2 years after closure.
• Support communications: 1 year after the issue is resolved.
• Cookie & session data: At the end of a session or up to a maximum of 1 year.

Once the designated retention period expires, your data is securely deleted or anonymized.

As a 1xbetting user, you have the following rights over your personal data:

1xbetting uses industry-standard security technology to protect your data. Here's what our security framework includes:

• SSL/TLS Encryption: All data transfers across the website and app are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
• Firewall & intrusion detection: Advanced technology to prevent unauthorized access.
• Regular security audits: Regular security testing conducted by third-party experts.
• Staff training: All staff are trained in data protection and bound by confidentiality agreements.
• Restricted Access: Only authorized personnel have access to your information.

1xbetting may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through an in-platform notification.

Continued use of the platform after any changes will be considered your acceptance of the updated policy.

For any privacy-related questions or requests:

• Email: privacy@1xbetting.im
• Support: 24/7 support available via live chat